(417) 877-0250

Apply with Susan

Susan Theroff

Senior Mortgage Banker

Flat Branch Home Loans offers a variety of mortgage products to meet your needs.

Apply with Susan

About Susan


Susan is a Senior Mortgage Banker at Flat Branch Home Loans. She previously worked at First Horizon Home Loans, MetLife Home Loans and Fairway Independent Mortgage Corporation. As a Senior Mortgage Banker, she works with all different levels of customers, from first-time homebuyers to people buying their third or fourth home. She helps them figure out the best possible loan to fit their financial and familial needs, so they can buy a place to call home. Susan Theroff loves going to Table Rock Lake, spending time with her two dogs, Sammi and Charli, going to Kansas City Chiefs games, and playing golf. Susan has been in the banking/mortgage industry since 1992. She started out as a bank examiner and then moved into internal auditing at a bank. She changed over to mortgage loans in 1997 as a Loan Officer Assistant and then became a Loan Officer in 2000. “I’m at the point in my career that I’m doing loans for the kids who used to come see me with their parents years ago!” Every person and situation is different and Susan make sure to spend the time to really explain everything and make sure the loan we are doing is the best possible scenario for each and every customer. Working one on one with a local, experienced loan officer backed by knowledgeable staff handling your loan from start to finish is so important. In-house processing and underwriting allows Susan to better serve clients and help to make the process as smooth as possible. Susan looks forward to giving each and every one of her clients the best experience in the purchase of their new home!

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What our clients say about Susan


"Susan is a rock star! She addressed everything I needed from her right away and is always super sweet!"

- Ariel

"Susan Theroff was our contact. She stayed patient with us for over a year as we got to where we needed to be. She put in way more work than I feel most people were/would have been willing to put in to helping us buy our home. I will highly recommend herself to everyone I know looking to buy a home."

- Daniel

"Susan Theroff is the best there is. We have followed her and worked with her through numerous mortgage loans over the past 18 years! Always without a hitch, Susan makes the process an easy one with seamless transition!"

- Kimberly

Apply with Susan today

Flat Branch Home Loans offers a variety of mortgage products to meet your needs including conventional loans, FHA loans, VA loans, USDA loans and many others.


Get started with SusanThe above link will take you to Ellie Mae's secure, encrypted servers to complete your loan application.

4350 S. National Avenue Suite A-100
Springfield, MO 65810

Office: (417) 877-0250

Mobile: (417) 839-0662

Fax: (417) 708-0128

NMLS#: 543319

Email: stheroff@fbhl.com