In June of 2016, Flat Branch Home Loans launched our very own mobile app. The app provides our clients with a transparent experience at their fingertips, including convenient access to Flat Branch personnel in one centralized location. Notifications come to clients’ mobile devices as they occur throughout the mortgage process. Thus far, the client experience in correlation with the number of downloads has been impressive.
The Flat Branch Home Loans mobile app is a tool you won’t want to live without. Easy to download, and puts the mortgage process at your fingertips anytime, anywhere.
Track Your Loan
With the downloaded app, you are able to track your loan application from submission to approval every step of the way. We understand the process can be stressful and sometimes, you just want to know where your application stands. The Flat Branch Home Loans app can put your worries at ease.
Important updates regarding your loan are pushed directly to your mobile device, so you’re notified when things are moving along. The push notifications serve as measures for our clients to hold Flat Branch Home Loans accountable for delivering consistent and timely communication. It is imperative that we adapt with evolving technology in effort to reach them as efficiently as possible.
Clients will receive the following critical push notifications throughout their home buying process or refinance experience:
- Welcome Push
- File Started
- Sent to Processor
- Submitted to Underwriting
- Appraisal Ordered
- Appraisal Received
- Conditional Approval
- Initial CD sent
Stay Informed & Get Connected - Borrowers and Real Estate Agents
All contact information (i.e. Title company, listing agent, buyer’s agent, and your senior Mortgage Banker), loan information, documents and important dates are now at your fingertips. Additionally, you can request pre-qualification letters and view your payment breakdown (i.e. Principal & Interest, Homeowners Insurance, Real Estate Taxes, Mortgage Insurance, & Other) -- all with the swipe of your phone.
Agents & LO's Remain Updated - Buying and Listing Agents
Real Estate agents and loan officers can track clients’ home loan process and receive pre-qualifications letters from their clients as well.
All of these features are updated “live” as your loan flows through the home lending experience with your local Flat Branch Home Loans provider. You can download our app for FREE by searching “Flat Branch Home Loans” in your iPhone or Android device’s app store. Alternatively, you can click on the following links to download the app quick and easy:
The Flat Branch Home Loans mobile app offers our mortgage customers an unique form of communication with their realtor and loan officer. Let Flat Branch Home Loans make your homebuying process a little easier and provide you with the industry knowledge and instrumental technological tools that afford you the best home loan experience available.